Support

Write to support@bitesmart.eu. We reply within one working day, in Estonian, English or Russian.

Most common issues

A price is wrong or a product is missing

Prices are collected once a day from the stores' public online shops. If you see a wrong price, send us the product name, the store and a screenshot. We fix the data feed and let you know.

I cannot sign in

Check that you are using the same email address the account was created with. If you forgot the password, use the "Forgot password" link on the sign-in screen. If the email does not arrive, check your spam folder and write to us.

A recipe does not match my allergy

Check that allergens are switched on in your profile: Profile, then Settings, then Food profile. Data comes from Open Food Facts and manufacturers. With a severe allergy, always check the actual packaging as well.

I see stores from the wrong town

Open Profile, then Region, and pick your town or municipality. BiteSmart does not use precise GPS location, so you confirm the area yourself.

I want to delete my account

Open the account deletion page or do it in the app: Profile, Settings, Delete account.

Contact us

Company

BSMP Platforms OÜ, registry code 17537218
Laki 6, Kristiine district, 10621 Tallinn, Estonia